The ASEAN-Australia-New Zealand Free Trade Agreement and under-negotiation Regional Comprehensive Economic Partnership – between ASEAN members and Australia, China, India, Japan, South Korea and New Zealand – mean that ASEAN is at the heart of New Zealand’s key trade interests.
A few years ago, when I went home to Manila for a visit, I had a quick reunion with some old classmates from high school. In the course of the conversation one of them recounted an experience he had with a call centre employee whose English was not quite perfect.
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